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Chief of Staff

Carly

Tools

Gmail Outlook Google Calendar Zoom Microsoft Teams Google Sheets Google Drive OneDrive HubSpot Notion Slack

On the job

  • Triage the inbox daily — label, file, reply, surface what needs you
  • Answer client emails using live data from Asana, HubSpot, and Drive
  • File attachments — route invoices, contracts, and receipts to the right Drive folder
  • Prep every meeting with attendee research and CRM context
You → Carly 7:00 AM
Run my morning inbox triage.
Carly → You just now
  • Processed 84 overnight emails — 61 handled, 9 need you, 3 waiting on others
  • Filed 7 receipts to Drive and logged them in the Expenses sheet
  • Replied to 6 client status questions using live data from Asana
  • Proposed times for 14 meetings — will book them once accepted
  • Drafted a contract response to Sam Chen — left in Gmail for your review
Nadia's Whole Foods copy is 3 days late — want me to nudge her?
Hire Carly →
Sales Development Rep

Sam

Tools

Apollo LinkedIn Hunter HubSpot Salesforce Gmail Outlook Slack

On the job

  • Build target lists from your ICP criteria
  • Enrich and verify every new lead in 60 seconds
  • Send personalized cold outreach at scale
  • Route hot replies straight to the AE team
You → Sam 10:15 AM
Find 200 Heads of Sales at Series A SaaS in NYC. Load them into the Q2 outbound campaign.
Sam → You just now
  • Pulled 200 from Apollo matching ICP, verified emails via Hunter
  • Enriched with LinkedIn job changes + recent company news
  • Built a 4-step sequence in HubSpot with personalized openers
  • Scheduled the first send for tomorrow 9am ET
18 of them posted about hiring pain this month — want me to lead with that?
Hire Sam →
Account Executive

Winston

Tools

Salesforce HubSpot Apollo LinkedIn Gong Gmail Outlook Zoom Microsoft Teams

On the job

  • Draft outbound sequences in your voice
  • Log every call, email, and meeting to the CRM
  • Flag at-risk deals with stalled activity
  • Prep briefing docs the morning of a call
You → Winston 9:02 AM
Pull Series B fintechs in NYC who opened last week's email but didn't reply. Draft a second touch.
Winston → You just now
  • Segmented 47 contacts in Salesforce matching criteria
  • Pulled Apollo firmographics + recent funding news
  • Scraped LinkedIn posts from the last 30 days for personalization hooks
  • Drafted 47 personalized second-touches and logged the campaign
6 of them just hired a VP of Engineering — want me to lead with that?
Hire Winston →
Customer Success

Pat

Tools

Salesforce HubSpot Intercom Zoom Microsoft Teams Google Slides Gmail Outlook Slack

On the job

  • Assemble customer review decks from usage + pipeline data
  • Flag accounts with dropping NPS or logins
  • Draft renewal emails 90 / 60 / 30 days out
  • Book expansion conversations when signals hit
You → Pat 8:45 AM
Prep me for tomorrow's check-in with Atlas Foods.
Pat → You just now
  • Pulled Q1 usage — 3 new seats, actions up 38%
  • Reviewed 2 support tickets, both resolved this month
  • Built an 8-slide deck in your template
  • Drafted a talk track + 3 expansion angles
Their health score dropped to 72 last week — worth flagging gently on the call?
Hire Pat →
Recruiter

Marco

Tools

Ashby Lever LinkedIn Gmail Outlook Google Calendar Zoom Microsoft Teams Slack

On the job

  • Screen 300 applicants against the JD rubric
  • Schedule panels across 4 timezones
  • Send rejections that sound like you wrote them
  • Keep candidates warm between rounds
You → Marco 11:48 AM
Shortlist the 10 strongest candidates for Staff PM. Pacific timezone preferred, 8+ years.
Marco → You just now
  • Scored 284 Ashby applicants against the rubric and JD
  • Cross-checked LinkedIn for tenure, scope, and recent wins
  • Surfaced 10 top — 7 PT, 3 MT — with 2-line summaries each
  • Held 30-min screen slots and sent availability requests
Want me to draft warm reject emails for the bottom 200 tonight?
Hire Marco →
Support Lead

Hazel

Tools

Zendesk Intercom Gorgias Freshdesk Linear Shopify HubSpot Notion Slack

On the job

  • Resolve Tier-1 tickets end-to-end
  • Detect patterns across reports and file bugs
  • Escalate to humans with full context attached
  • Keep the help center up to date
Customer → Hazel 3:21 AM
My export has been stuck processing for 2 hours. Order #A-7729.
Hazel → Customer just now
  • Pulled the customer record from Zendesk + order history from Shopify
  • Checked the job queue — worker crashed on row 14,201
  • Re-queued the export, delivered in 90 seconds
  • Replied with the download link and a $20 credit for the hassle
Filed ENG-4412 in Linear — 3rd report of this crash this week.
Hire Hazel →
Data Analyst

Adam

Tools

BigQuery Snowflake Databricks Amplitude Mixpanel PostHog Segment Google Analytics Google Search Console Shopify Stripe HubSpot Notion

On the job

  • Monday metrics digest with week-over-week deltas across every source
  • Investigate anomalies across BigQuery, Amplitude, GA, and Stripe
  • Build ad-hoc SQL from a Slack DM
  • Keep the board-deck numbers fresh
You → Adam 8:15 AM
Why did signups drop 14% last week?
Adam → You just now
  • Pulled the funnel from Amplitude + Google Analytics — isolated to mobile web, Android
  • Cross-referenced Segment event streams with the deploy log — matched to deploy 1b84ec on Wed
  • Spot-checked conversion in BigQuery and Shopify — signup-form input regressed
  • Filed the bug and attached the funnel, the SQL, and a GA4 report to reproduce
Also noticed Brazil paid search paused on Tuesday — intentional?
Hire Adam →
Bookkeeper

Olivia

Tools

QuickBooks Xero Stripe Brex FreshBooks PandaDoc Gmail Outlook Google Sheets Microsoft Excel

On the job

  • Send invoice reminders at 7, 14, and 30 days late
  • Reconcile Stripe → QuickBooks daily
  • Monthly AR aging digest with cash runway
  • Flag churned customers with open balances
Schedule → Olivia 9:00 AM Mon
Run the weekly AR sweep.
Olivia → Schedule just now
  • 14 invoices past due — total $42,180 outstanding
  • Sent friendly first-nudge reminders to 9
  • Escalated 3 invoices at 45+ days to you
  • Reconciled 126 Stripe events to QuickBooks
Sunflower Capital is 62 days out — want me to pause their renewal?
Hire Olivia →
Social Media Manager

Kai

Tools

LinkedIn X Instagram YouTube TikTok Canva Figma Mailchimp Klaviyo Notion

On the job

  • Cut blog posts into LinkedIn threads and X posts
  • Source and caption product screenshots
  • Schedule a week of content every Friday
  • Monday report: impressions, clicks, best posts
You → Kai 4:30 PM
We shipped the new API. Turn the changelog into a LinkedIn post and a Thursday newsletter.
Kai → You just now
  • Read the changelog in Notion and pulled the real story
  • Drafted a 180-word LinkedIn post with 3 variants and a hook line
  • Cut a 60-second Instagram reel from the launch video
  • Queued everything in Mailchimp + the social schedulers for Thursday 10am ET
Pulled a customer quote from #wins that lands the "why now" — include it?
Hire Kai →
Works with
Gmail Outlook Google Drive Google Docs Google Slides SharePoint HubSpot Salesforce Attio Pipedrive Apollo Close Zoho Folk Nutshell Salesflare Salesmate Follow Up Boss JobNimbus Slack Discord Telegram WhatsApp Zoom Google Meet Microsoft Teams Webex Asana Linear ClickUp Monday Trello Wrike Basecamp Shortcut Notion Airtable Coda Todoist TickTick QuickBooks Xero FreshBooks YNAB Zoho Books Lemon Squeezy Moneybird Stripe Square Flutterwave Shopify Gumroad Wix Mailchimp Klaviyo Omnisend Google Ads Brevo SendGrid Resend Loops.so Zendesk Intercom Freshdesk Freshservice Gorgias Zoho Desk Amplitude Mixpanel Google Analytics Datadog Plausible Analytics GitHub GitLab Bitbucket Sentry Supabase Vercel CircleCI Google BigQuery Figma Canva Penpot Fathom Fireflies Gong tl;dv Facebook Instagram LinkedIn Reddit YouTube Ashby BambooHR Lever Workable Recruitee Dropbox Box Google Photos Typeform Jotform Tally Confluence Miro Mural Slite Clockify Toggl Harvest Everhour Contentful Hashnode Storyblok Hunter Lusha Make ClickSend Dialpad Missive Telnyx Eventbrite Ticketmaster incident.io PagerDuty PandaDoc Dropbox Sign Productboard Outline Webflow
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